For Customers Sheffield Phoenix Press’s promise to customers is: to handle every order in a friendly, thoughtful and efficient manner to maintain an accurate and up-to-date website to provide clear information on prices and delivery times to send invoices and accept payment in £ sterling, $ US and € (Euros) to offer a 50% discount for individual scholars and students on all hardback books, year round. For information on our Individual Scholar's Price policy, click here.